Longest Warranty in the Industry, Up to 10 or 5 Years

However, we are aware that despite many careful inspections and the highest quality materials, there may be reasons for complaints.

In such cases, we guarantee a quick resolution to ensure your satisfaction with our products at all times.

For detailed warranty information, please refer to this document.


Swift Handling of Complaints

In the event of a complaint, we promise immediate and fair resolution.

For the quickest resolution of your complaint, please follow these steps:

  1. Order Number: Have your order number ready. You can find it on the system label or in the sales documentation.
  2. Reason for Complaint: Describe the issue and, if possible, attach photos.
  3. Contact the Sales Department: Provide the above information to the sales department.


You can find contact information for the sales department here.

For detailed information regarding complaints, please refer to our terms and conditions.

You don't know what to do?

If you're not sure what to do, don't hesitate to ask us.

Our team is ready to assist you with any questions or issues.

We respond within 24 hours of receiving the request.

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